TERMS OF USE, LEGAL AND PRIVACY POLICY

Effective date: 01 January, 2024.

Table of Contents:

1. INTRODUCTION
2. TERMS OF USE AND DISCLOSURE
3. INFORMATION COLLECTION
4. USER ACCESS AND CONTROL
5. SECURITY
6. ADDITIONAL IMPORTANT INFORMATION
7. CONTACT US

1. INTRODUCTION

Mumbai.tv is a Domain Name Asset registered by Lightspeed Capital Limited. Lightspeed Capital Limited has licensed this Domain Name Asset (www.mumbai.tv), to Enlightened Cities Limited to develop and operate a website (hereinafter referred to as "Website"). 

Collectively, "Mumbai.tv", “Enlightened Cities Limited,” ''ECL'', “our”, "us" or “we”, wants you to be familiar with how we collect, use and disclose information from and about you. Our Terms of Use, Legal and Privacy Policy describes our business practices in connection with information collected through our websites, by any means, including but not limited to: websites, mobile sites, applications (“apps”), widgets, digital and paper-based, data collection services and or surveys (collectively, the “Services”).

As set out herein, our Company Services are for a general audience, aged over 18 years of age, are not exclusively targeted to children, and do not request personal information from individuals from any city, or country, under 18 years of age.

Our Terms of Use, Legal and Privacy Policy applies to all users, regardless of country of origin, including both those who use our Website and Services without our knowledge or who have acknowledged their consent to use our Website and Services, such as through accepting Terms and Conditions of entry to a competition or who register with or subscribe to a Service. Our Terms of Use, Legal and Privacy Policy applies to our collection and use of your personal information (i.e., information that can identify a specific person, such as full name and or email address). Our Terms of Use, Legal and Privacy Policy also describes, with general guidance, our practices for handling non-personal information (for example, services accessed and used by visitors to our Website, interests and demographics). By using this Website and Services, you expressly consent to any actual and potential collection, use and or disclosure of your personal information by both Rome.tv and or Enlightened Cities Limited, in accordance with the terms and conditions of our Terms of Use, Legal and Privacy Policy. Additionally, your continued use of the Website and Services will be deemed to be consent by you to the same. Third party: If you’re agreeing to our Terms of Use, Legal and Privacy Policy on behalf of someone else (like your employer), then you’re promising to us that you have full legal authority to bind that third party.

Website Mumbai.tv

The website www.mumbai.tv is operated by Enlightened Cities Limited (“Enlightened Cities Limited” “ECL” “we” “us” or “our”), a company incorporated in England and Wales with registered company number 11379202 and registered office at 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom.

European Union (EU) Individuals and citizens of the United Kingdom and Switzerland (“European Data Protection Areas”):

This Privacy and Cookie Policy is also intended to comply with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (“General Data Protection Regulation” or “GDPR”). The Privacy and Cookie Policy intent is to provide reasonable protection and care with respect to your user information in accordance with the GDPR.

Where we decide the purpose or means for the processing of the personal data that you provide via our website, we are the “data controller”.

As part of its commercial activity operating in digital media, the Operating Company, Enlightened Cities Limited, the operator of this website is required to process information about you.

For example, you transmit us information some of which are likely to identify you (“personal data” / “personal information”), when you make a purchase on our online store, participate in a contest, register for an event we have involvement in its organisation, contact us, access and or use our website, apps, telephone us, or under certain circumstances engage with our partners.

This Privacy and Cookie Policy also discusses your options relating to the access, use and correction or deletion of your user information. If you are located in the European Data Protection Area, you will also be asked to provide clear affirmative consent to the collection, processing, and sharing of your user information via cookies and similar technologies. 

Affirmation of age. You affirm that you are 18 years or over or otherwise possess legal parental or guardian consent in accessing and using our Website and Services.

Disclaimer. You accept that you access and use our Website and Services at your sole risk. Except where expressly stated otherwise, Material on our Website is provided as general information only and we do not make any representation or warranty that any material on our Website will be reliable, accurate or complete, nor do we accept any responsibility arising in any way from errors or omissions. Information presented by us is not intended as advice and must not be relied upon as such. You accept that you should make your own inquiries and take independent advice tailored to your specific circumstances prior to making any decisions. Your access to our Website may be suspended without notice, for example, in the case of maintenance, system failure or repair or any reason beyond our control. You accept that we will not be liable for loss resulting from any loss of your access and for any decision or action by you in reliance on the Material on our Website, nor any delay in operation or transmission, interruption or communication failure, virus, malfunction, loss of internet access difficulties, or malfunction in software and or equipment. You accept that we are not responsible for, and accept no liability in relation to, any other users’ use of, access to or conduct in connection with the Website in any circumstance. You accept that, except as expressly provided otherwise in the Conditions, we reserve the right to change the pricing for any feature or chargeable service on the Website at any time without providing notice to you. You agree not to interrupt the serving of our Website and or Services. You agree not to introduce directly, or indirectly via whatever means, malicious code, corrupting code, unauthorised images or spam bots or participate in affecting our Website and or Services with any other form of Denial of Service, in an attempt to make it difficult for anyone else to use and enjoy our Website and or Services. You accept that we reserve our full legal rights against you (jointly and or severally), if you are found to be engaging alone or with others, due to your actions or attempt(s) to manipulate and compromise our Website and or Services, or through your assisting anyone in compromising or misusing our Website and or Services in any way.

Class Action Waiver. You accept that in relation to the resolution of any disputes, controversies and or claims under these Terms of Use, you agree that both you and us, including any of our Company's present and future subsidiaries, will be obligated to arbitrate disputes, controversies and or claims that arise out of or relate to your use of our Website and Services and or the provision of any content, technology and or any services, on or through our Website or through any other form of activity relating to our Website and Services, and that any such proceedings will be conducted only on an individual basis - and not as a class action - and under the law of the United Kingdom.

Indemnity. Your indemnity to us: You accept that you access and use our Website and Services at your own risk and you agree to protect us from costs and claims that happen because of your actions related to your access to and engagement with our Website and Services. You accept that you access our Website and engage with our Services purely for legal purposes only and agree to fully indemnify us, our directors, officers, employees and agents from all losses (including consequential loss), costs, expenses (including legal fees), or damages, to you or to any other person for all liabilities, fees and losses (including those arising from third party claims), however suffered or incurred as a result of or in connection with our Website and Services, including if due to any breach by you of the Conditions as stated herein. You accept that if any provision of the Conditions is deemed invalid by a court of competent jurisdiction, the invalidity of such provision shall not affect the validity of the remaining provisions of the Conditions, which shall remain in full force and effect. You accept that these Conditions shall be construed in accordance with and governed by the laws of the United Kingdom. You consent to the exclusive jurisdiction of the courts in the United Kingdom to determine any matter or dispute which arises under the Conditions.

TYPES OF INFORMATION WE MAY COLLECT

You accept we may collect any of the following information from you when you access and or use www.mumbai.tv:

Information You Provide to Us

Contact and registration information. When you register for an account or purchase something from us, we may ask you for your name, email address, telephone number and other contact information (for example, if delivery of a product to your address may be required), date of birth (or age confirmation), and, where relevant, payment details.

Information about you, your family, friends or work colleagues. Other information you may provide to us may include comments, chats, audio, videos, photos and other informational content.

For example, if you purchase an item for yourself or purchase a gift for another person, information collected can include your email address, payment information and purchase history. If you access our website and services presented to enable your making a gift, we may also collect personal information of the recipient of a gift along with any communication or content that you may have created as part of the accompanying gift message.

Competition information. We may collect your name, email address, telephone contact and address and any other information you may provide to us when entering into any competitions we run.

Survey Information. We may collect your name, email address, telephone contact and address and any other information you may provide to us when you participate in one of our surveys or online discussions.

Transaction information. We may collect your name, email address, telephone contact and address and any other information you may provide when you engage in a transaction, such as your credit or debit card details, purchase history and or other payment information related to your transaction.

By viewing, accessing and using our Website and Services, you agree and fully consent that we and our service providers can collect or may potentially collect the following information from and about you:

Registration Information. This includes but is not limited to, the information you submit to register for an email account, competition entry or Service (for example, to create an account or receive email or other internet or mobile phone-type of alerts). Registration Information may include, for example, your name (full and legal name and or internet names used by you when interacting with third-party internet accounts), your telephone number, age, sex, nationality, residential address, work address, place of employment or study and email address. You accept that we reserve the right not to accept your registration(s).

Public Information and Posts may consist of comments or content that you post to our Website, or send to any of our employees and or Companies via any means or transmission technology, Services - and the information about you, that accompanies those posts, or content - may include a name, user name, status, likes, comments, profile information, telephone number(s), email address(es) and pictures. By using our Website and Services, you accept that Public Information and Posts are public, which means you accept that they are available to everyone and may be displayed in our Website and external to our Website (for example, shown in search results on external search engines, displayed in print media, disseminated on radio, be made viewable on television and third party websites, etc). You accept that you are legally responsible for the content you contribute, post and or transmit via any means or transmission technology, to our Website (Your Content). By using our Website and Services, you grant us an ongoing, royalty-free, non-exclusive licence to make use of and or share Your Content in any way, manner, shape or form, and via any media type and technology, worldwide, be it for profit making purposes or other (for example, informational and public interest). You retain any other rights you hold in relation to Your Content. By posting to our Website or when communicating with us, you confirm you have the right to use, or own, any copyrighted material and have secured legal consent of at least one parent or guardian where any person aged under eighteen years (18) is featured and or included in any way in Your Content.

Information from Social Media. By using and accessing our Website, you accept that if you access or log-in to a Service through a social media service or, connect a Service to a social media service, any information we collect or potentially collect - be it directly, or indirectly, for example, via our servers or via any of our Website host providers - may also include your name and contact details and user ID and or user name and information associated with that social media service. You accept that any content or information you have permitted the social media service to share with us, such as your name and email address and telephone contact, profile picture, contact and personal details of email addresses of family, work colleagues, acquaintances or friends lists, and any files, photos and information you have made public in connection with that social media service, may be accessed and used by us for whatever purpose. When you access our Website and Services through social media services or when you connect a Service to social media services, you consent to the collection, storage, use and disclosure and or potential disclosure of such information and content by us in accordance with our Terms of Use, Legal and Privacy Policy.

By accessing and using our Website and Services, you accept that third parties that support us (for example, third-party service providers) that we engage with, so we are able to present and operate our Website and Services by providing web hosting, ad serving, email and any other services, including services that allow you to upload, view or share content, or tracking aggregate Services usage statistics, may also use any technologies and collect information similar, or dissimilar, to the information we may collect. We do not control third-party service providers, their employees or agents and their technologies and their use is governed by the privacy policies of such third-parties using such technologies. Further information about advertising networks and similar entities that use these technologies, can be viewed at: https://www.gov.uk/online-and-distance-selling-for-businesses/online-selling

For further information on websites and how to opt-out of such ad networks’ and services’ advertising practices, go to: https://www.youronlinechoices.com/uk/faqs

By accessing and using our Website and Services, you accept our use of Cookies and any other tracking technologies - such as browser cookies, Adobe Flash technology (including, but not limited to, cookie-related types), pixels, beacons and breadcrumbs - and technologies that may comprise of and incorporate the use of small bits of data that often include a de-identified or anonymous unique identifier. Websites, apps and other services send this data to your browser when you first request a web page and then store the data on your computer so the Website can access information when you make subsequent requests for pages from that service. These type of technologies may also be used to collect and store information about your usage of the Services, such as pages you have visited, frequency of visitations, length of visits, content you have viewed, search queries you have run and advertisements you have seen, competitions you have entered and banners you have clicked on.

Cookies Policy.

Our Website uses cookies to provide you with personalized access to the Website and to enhance your internet experience. By accessing and using the Website, you consent to the use of cookies and agree to this Cookie policy, in accordance with the terms of this policy. Cookies may facilitate your navigation, provide secure connections and may be either “persistent” cookies or “session” cookies. A persistent cookie consists of a text file, sent by a web server to a web browser, which will be stored by the browser and will remain valid until a set expiry date (unless deleted by the user before the expiry date). A session cookie will expire at the end of the user’s session, when the web browser is closed. You accept that we may use both session and persistent cookies on our Website. Cookies do not contain any information that identifies you, but personal information that we store about you may be linked, by us, to the information stored in and obtained from cookies. You accept that we may use the information we obtain from your use of our Website, collected by the cookies, for the following purposes, including but not limited to: (1) to recognise your computer when you visit the Website; (2) to analyse the use of the Website; (3) to assist administration of the Website; (4) to track you as you navigate the Website; (5) to enable the use of features including but not limited to a shopping cart (for example, in cases where you are enter a section of the Website enabling purchase of a product or products, where available); (6) to improve the Website’s usability.

Third party cookies. By accessing and using the Website and Services, you accept that third party cookies may also be sent to you and you accept that we cannot be held responsible for the cookies provided by third parties.

Blocking cookies. Most browsers allow you to refuse to accept cookies. For example: (1) in Firefox clicking “Tools”, “Options”, and un- checking “Accept cookies from sites” in the “Privacy” box. (2) in Internet Explorer clicking “Tools”, “Internet Options”, “Privacy”, and selecting “Block all cookies” using the sliding selector. You accept that if you choose to Block any or all cookies it may have a negative impact upon the usability of the Website: if you block any or all cookies, you may not be able to use all the features on the Website.

Deleting cookies. (1) in Firefox, you can delete cookies by, first ensuring that cookies are to be deleted when you “clear private data” (this setting can be changed by clicking “Tools”, “Options” and “Settings” in the “Private Data” box) and then clicking “Clear private data” in the “Tools” menu. (2) in Internet Explorer, you must manually delete cookie files and you can find additional information for doing so at: http://support.microsoft.com/kb/278835.

You accept that we may use other technology, for example, Google Analytics to analyse the use of the Website. Google Analytics generates statistical and other information about how the Website is being used by means of cookies, which are stored on users' computers. Google stores this information. Google’s privacy policy is available at: http://www.google.com/privacypolicy.html.

You accept that you have the responsibility and discretion to determine whether or not to change your internet browser settings, for example to notify you when a cookie is being set or updated, or to block cookies altogether and we note that most browsers are initially set to accept cookies. We advise that you consult the “Help” section of your browser for more information. Users of our website and Services also accept that they can manage and are wholly responsible for the use and setting up of Flash technologies (for example, Flash management settings: https://www.macromedia.com/support/documentation/en/flashplayer/help/settings_manager.html).

You accept that by blocking any or all cookies, or any other tracking technologies, you may not have access to certain page content, features, or personalization available through our website and Services.

Information from Other Sources and third-parties.

By accessing and using our Website and Services, you accept that we may supplement any of the information we collect with information from other sources, such as from social media services and publicly available information, commercially available sources and information from our business providers, potential business partners or service providers, Company Affiliates, Franchisees or Other Sources. By accessing and using our Website and Services, you accept that we use the information we collect from and about you to provide the Website and Services and features to you, including but not limited to: improving and measuring those features and Services; improving your experience(s) with both our online and off-line Services by delivering information and content we hope you will find potentially interesting, relevant, educational and entertaining, including through the use of advertising and marketing methods, both online and offline; allowing you to comment and return email correspondence to our Website; providing you with customer support via email contact methods so we can respond to inquiries. By accessing and using our Website and Services, you accept that when any information collected from or about you does not identify you as a specific person, we may use some or all information for any purpose, or share some or all information, with third parties. By accessing and using our Website and Services, you accept that we may use the information we collect from and about you for additional purposes, including but not limited to:

Allowing service providers to assist us in providing and managing the Website and Services. We may make your information available to Other Sources and third party service providers (for example, agents, contractors, sponsors, competition partners and web hosts), who help us manage our Website and or provide Services.

Delivering both generic advertising and potentially more relevant advertisements. Our Website and our service providers may use the information we collect from and about you to deliver ads to you when you use the Services or another service. As noted above, you accept that third-party advertising networks and advertisers and Other Sources may use cookies and other tracking technologies to collect and track information such as demographic information, actual and or inferred interests, aggregated information and other activity to assist them in delivering advertising that may potentially be more relevant to your interests. For further information about third-party advertising networks and other entities that may use these technologies and how to opt-out of advertising networks' and services' advertising practices, visit: https://www.youronlinechoices.com/uk/faqs and  https://policies.google.com/privacy and https://support.microsoft.com/en-gb/topic/how-to-delete-cookie-files-in-internet-explorer-bca9446f-d873-78de-77ba-d42645fa52fc

Allowing social media and other forms of sharing functionality. By accessing our Website and using our Services, you accept that, if you log in with or connect a social media service account with us, we may share your user name, contact information, picture(s), and likes/dislikes, as well as any of your activities and comments with other users of our Services and Other Sources and third party service providers and with your friends associated with your social media service. You accept that we may also share the same information with the same social media service provider or with any other. By logging in, liking, linking, or connecting in any way, our Website and Services, with a social media service, you consent to us sharing information we collect from and about you with the social media service provider, any other users and your family, work colleagues, acquaintances, friends and persons you may or may not know and you understand that the social media service’s use of the shared information will be governed by the social media service’s privacy policy. You accept that if you do not want your personal information shared in this way, you will be wholly responsible for not connecting your social media service account to our website and Services and for not participating in social sharing on our website or any third party Services.

Sharing information about you with Franchisees, third party service providers, agencies, Affiliates or any Other Sources. By accessing and using our Website and Services, you accept that, we may share your information with others for the purposes described in this Terms of Use, Legal and Privacy Policy. Users who visit and interact with websites offered by third party service providers, should refer to their separate privacy policies, which may differ from this Terms of Use, Legal and Privacy Policy. In relation to this Website and Services, Enlightened Cities Limited, is the legal entity responsible for the display and management of images, artwork and information.

Contacting you. By accessing and using our Website and Services, you accept that, we may periodically send promotional materials or notifications related to this website Services and or related to other Websites and Services managed by our operating entity, or through Websites operated under Franchise Agreement. If you want to stop receiving promotional materials, you accept that you are wholly responsible for changing your relationship status with us by emailing us or, when provided in an email sent by us to you, by following the unsubscribe instructions at the bottom of an email. You accept that there are certain service notification emails that you may not opt-out of, such as notifications of changes to our Website Services or policies. You accept that, you remain wholly responsible for changing the settings either on your technology used to access our website mobile device or through any other medium, such as an app if you have installed an app and you wish to stop receiving push notifications.

Sharing with business partners. By accessing our Website and Service, you accept that we may share your information with business partners and Other Sources to permit them to send you marketing communications.

Protecting the rights of us and Other Sources. By accessing our Website and Services, you accept that, there may be instances when we may disclose your information (for example, in situations where we have a good faith belief that such disclosure is necessary), in order to: (i) protect, enforce, or defend the legal rights, privacy, safety, or property of us, our Franchisees, advertisers, service providers, Affiliates or their employees, agents and contractors, as may be imposed by or under the law (including enforcement of our agreements and our terms of use); (ii) protect the safety, security and privacy, of users of the Services or members of the public; (iii) assist in any proceedings or investigations; (iv) comply with the law or legal process of a jurisdiction; or (v) respond to requests from public agencies or government authorities and such disclosure is necessary in the public interest.

Completing a sale of assets or merger. By accessing our Website and Services, you accept that, if we sell part or all of our business or make a sale or transfer of any or all assets, or are otherwise involved in a merger or transfer of any or all material part(s) of our business, we may transfer your information to the party or parties involved in the transaction as part of that transaction.

If you would like to review, access, update, correct, suppress, or otherwise limit our use of your personal information you have previously provided directly to us, you may contact us via email as outlined in Section 7. In your request, include the following information: full name, email address, telephone number and residential addresses (office address if a business), and clearly specify what information you would like to update, access, change, or suppress. Respecting and reserving our legal rights and entitlements, we will try to comply with your request as soon as reasonably practicable.

We incorporate measures to safeguard information in our possession against loss, disclosure or modification, theft and unauthorised use. By accessing our Website and Services and by communicating with us, you accept that, we cannot guarantee the safety of your information or correspondences.

By accessing our Website and using our Services, you accept that, we may modify and update this Terms of Use, Legal and Privacy Policy and that update notification will be posted in this section of our Website. You accept that you are wholly responsible for looking at the Effective Date at the top of this Terms of Use, Legal and Privacy Policy and for seeing when this Terms of Use, Legal and Privacy Policy was last revised. Changes to this Terms of Use, Legal and Privacy Policy will become effective when we post the revised Terms of Use, Legal and Privacy Policy on the Services on our Website, in the section: About Us (Legal & Privacy).

Linked Services. Our Website and Services may also be linked to sites operated by unaffiliated companies, and may carry advertisements or offer content, games, functionality, application or alerts, developed and maintained by unaffiliated companies. By accessing our Website and using our Services, you accept that, we are not responsible for the privacy practices of unaffiliated companies, and once you leave our Website and Services or click on any banner, link or advertisement on our website, you are wholly responsible for checking the applicable privacy policy, and legality, of the other service. We link to third party websites, run promotions and competitions, show display advertising and contact details of third parties on our Website. You accept that, your business dealings, communications with, or participations of any kind in relation to any third party URL link, email, telephone and or other forms of contact, advertisement and promotion displayed on our Website, are solely between you and such third party and that we will not be responsible or liable for any loss or damage of any sort incurred directly or indirectly between you and such third party displayed either on our Website or through any other means.

Location of Company. Enlightened Cities Limited is registered with Companies House, Cardiff, United Kingdom. Our registered address is 71-75 Shelton Street, Covent Garden, London, England, WC2H 9JQ. When accessing and using our website and Services, you accept that, your personal information may be accessed, stored, used or processed, internationally. As a result, please read this Terms of Use, Legal and Privacy Policy with care. You accept that our Terms of Use, Legal and Privacy Policy may not in part, or in whole, address issues around personal information and its collection and use in respect of your own legal jurisdiction, or in relation to its social media use, data collection, or use in journalism. You accept that you are wholly responsible for referring to and accepting the Terms of Use, Legal and Privacy Policy of our website and using our Services.

Data Retention. By accessing our Website and using our Services, you accept that, we may retain your information for the period necessary to fulfill the purposes outlined in this Terms of Use, Legal and Privacy Policy, or until it is reasonable to assume that the purpose for which that personal information was collected is no longer being served by retention of the personal information and retention is no longer necessary for legal or business purposes.

Sensitive Information. We request that you not send us, and you not disclose to us, or any of our third party service providers who share information with us, any sensitive personal information, including, but not limited to: personal tax file number information, social security numbers, information related to race, religion, health, political opinions, criminal background, trade union membership, on or through our Website, Services, or otherwise.

Collection of Personal Financial Information by a Payment Service. By accessing and using our Website and Services, you accept that, in some cases, we may use an unaffiliated payment service to allow you to purchase a product or make payments (“Payment Service”). If you wish to purchase a product or make a payment using a Payment Service, you accept that you may be directed to a third party service providers Payment Service webpage. Any information that you provide to a third party, Payment Service, will be subject to the applicable Payment Service’s privacy policy, rather than this Terms of Use, Legal and Privacy Policy. You accept that, we have no control over, and are not responsible for, any Payment Service’s use of information collected through any Payment Service or for any dispute(s) that may or may not arise from your using a third party Payment Service.

You accept that, even after you cease using our Website and our Services, or cancel any account provided by us, copies of some information from your account may remain viewable in some circumstances where, for example, you have shared information with social media or other services. By accessing our Website and using our Services, you accept that, given the nature of data gathering, tracking technology and caching technology, your account may not be instantly inaccessible to others. You accept that, we may retain backup information related to your account on our own servers, or on Other Sources, after cancellation for fraud detection or to comply with applicable law or our internal security policies. You accept that, it may not always be possible to completely delete or remove all of your information due to reasons that may include, but not be limited to, the following: technical constraints, financial, contractual or legal requirements.

Access to Policies and Practices. Upon your request, we will refer you to sources about the policies and practices implemented by us regarding personal data protection and our complaints handling process. As a guide, we refer you to review this section of our Website: Legal & Privacy.

Accuracy. In instances where your personal information is likely to be disclosed by us to another organization, or used by us to make a decision that affects you, we will make reasonable efforts to ensure that the personal information supplied by you or collected by us, either directly or on our behalf, is accurate and complete. You accept that, our ability to meet this obligation (for example in circumstances where you have to provide specific information), is legally dependant on your having provided us with personal information that is both complete and accurate.

You accept that, Third parties’ trademarks, domain names, and logos, possibly contained in the Website are exclusively property of the legitimate owners.

By using the Website and our Services, you agree to comply with all of the Terms and Conditions hereof. If you do not agree to these Terms of Service, you should not access or use the Website or Services.

For questions about our Terms of Use, Legal and Privacy Policy, or for submitting any complaints regarding the handling of your personal information, please email us.